The 2024 edition of Paris Retail Week emphasized the growing impact of AI on the retail industry and underscored the importance of innovation, sustainability, and consumer-centric approaches to shape the future of retail.
The message from organizers was clear across three days of presentations: As AI continues to evolve, retailers are poised to embrace its capabilities while ensuring that human interaction remains at the core of the shopping experience.
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In advance of the event, Havas Commerce et CSA Data Consulting presented a study to journalists that explored how AI is reshaping retail experiences and consumer behavior.